At PrintVis, we encourage all partners to become certified PrintVis Partners.
The PrintVis Certification Program is an online learning portal comprised of in-depth lessons developed and written by our own experienced Consultants, who know what is needed to successfully implement PrintVis for our end customers.
Once certified, our partners are able to demonstrate the level of competence in PrintVis that will establish credibility and win the confidence of our clients in the print world.
Two members of the team at WYE Print, Tim Kaluzhnyy and Sean Stewart, took some time to share their experiences in becoming certified for PrintVis. One of our newer partner companies on this side of the Atlantic, WYE Print has had an outstanding year – and have devoted their efforts entirely to implementing the PrintVis cloud solution for print companies of all sizes and types in North America.
Was the certification process difficult? What do you perceive as the value of being certified?
Sean: It was very difficult, but most things worth achieving must be difficult to achieve. Being certified gives an extra boost of credibility and confidence throughout our team to other users we may help.
Tim: Yes, it was difficult, mainly due to the fact that I used this opportunity to not only “pass the exam,” but to actually test and explore many components of the software. As a result, most of the answers ended up being much more detailed than required. Thank you to Kit (senior PrintVis Consultant) who took this in stride!
Do you think the format lends itself to retaining the information? Was it immersive, or surprisingly difficult? Were there areas that you found particularly challenging?
Sean: The format does a good job at testing the user’s knowledge as they have to solve problems that are not completely found in any documentation provided. However, this becomes a huge challenge for people who are not already experienced in the print industry as the PrintVis documentation is one of very few resources to learn from. This becomes an issue when content on the PrintVis site caters to an older version, meanwhile, the user is struggling with a current version.
Tim: The format addressed the main parts of the software in a logical manner. As usual, the amount of the info retained relates directly to how much time and effort one is willing to spend. We always explored instead of simply answering the questions. A lot of the questions were only “scratching the surface,” leading us to dive deeper. Some questions were difficult because it was not 100% clear what was asked… In that case, we would address that during the many “Q&A” sessions with PrintVis. For me personally the most challenging areas were finance-related, mostly due to the fact that I am a production guy, not the accounting / finance guy.
Any insights on WYE’s methodology that you’d like to share (without giving away any trade secrets of course)?
Sean: We spend much of our time explaining the context behind each scenario. As a new member of the print industry, many of the concepts presented from PrintVis were completely foreign to me. Wye does an amazing job explaining not just how to do tasks, but WYE (see what i did there) we do them.
Tim: We really tried to use this certification as a learning opportunity. We brainstormed, dug deeper, created our own instructions. We did not take anything for granted and tested as much as possible. We took our time.
Is your team working entirely from satellite offices? Locations? Geographic area of strength?
Sean: We are currently working remotely. We plan to meet in Las Vegas next year to interact with the team.
Tim: Our team is 100% remote. We are spread out from Pacific Northwest / Nevada / Alberta Canada / Illinois / Georgia.
What would you like a prospective customer to know about WYE?
Sean: We dedicate our time to making our users easily understand complex concepts in a new, interactive way.
Tim: We are working with our customers through the 3 “zones:” past the “suck” and the “stuck” zones and all the way into the “badass” zone.
Wye’s philosophy is: “Badass users are satisfied the most with what they do, and that makes their companies more profitable.”
We will not leave them alone until that happens. 😊
And then, perhaps some personal histories, how did your career path lead you to software consultancy?
Sean: I am extremely interested in software. I hope to further my career in the software space and learn more about software development and software sales.
Tim: I’ve been working in print industry for a while, doing estimating and production planning, running presses and managing a department, implementing and maintaining MIS systems. So, becoming a consultant is the next and very exciting step for me.
Many thanks to Tim and Sean for sharing their thoughts, and congratulations on your achievements!
Be sure to check out WYE Print’s great website for tons of information on print MIS/ERP, including free whitepapers and other powerful resources to help you on your buyer’s journey toward a comprehensive print management solution to run every aspect of your business.