When discussing print MIS/ERP implementations, the primary focus is usually on ensuring project success. But achieving the desired outcome also entails understanding how to prevent some all-too-common failures. While ruminating over implementation challenges may not be very enjoyable, it’s an essential aspect of the process. Let’s examine why some MIS/ERP projects continue to fail today and how to avoid the same setbacks as you initiate your new implementation or cloud migration.
Four Common Issues That Frequently Arise
- Poorly Defined Goals
Laying out clear goals is paramount as you prepare for ERP selection. This step sets the tone for the entire project. It’s important to ensure that your goals and initiatives are aligned right from the beginning. Although a good print MIS/ERP system is not a magical solution to all your problems, it will certainly unlock new efficiencies, automate routine processes, and free up employees to focus on mission-critical work. To reap these benefits, you’ve got to first identify your pain points and determine how to solve them. Business process reengineering is often the first step. As you uncover inefficiencies in your current processes and workflows, think about what needs to change and how you can achieve those changes. Next, decide on your desired future state and document it to create a cohesive roadmap. By doing so, you can better ensure that your MIS/ERP implementation will meet your needs and deliver the desired, long-term outcomes.
- Misaligned Solutions
During the demo phase of software selection, it’s common to become enamored (or overwhelmed) with the various features and functionalities that systems offer. However, many companies end up investing in print software management systems that are either immature solutions or not aligned with their specific production needs. Project managers mustn’t lose sight of the company’s unique requirements when presented with a range of tech-savvy solutions. And while it’s important to stay informed about competitors, it’s also crucial to remember that every business is distinct. To make an informed decision, base your selection on your company’s specific needs, production methods and other current operational requirements. By doing so, you can select an MIS/ERP system that is the best fit and aligns with your long-term goals.
- Lack of Managerial Buy In
A successful implementation will require a significant amount of time, attention, and commitment from your employees, particularly if they have to balance it with their daily responsibilities (which is usually the case). However, your employees should not be the only ones putting in the effort – the management team should also be fully engaged from the start. Without their buy in, there is a high likelihood that the project won’t get off the ground. Your project team needs strong support from your management team to succeed. The more actively involved they are, the more likely it is that other employees will follow suit. This approach can help with your change management efforts, reducing resistance and encouraging user adoption. It really is essential to ensure that management is fully committed to the project from the outset to drive its success.
- Lack of Organizational Change Management
Organizational change management is crucial when implementing a system, as employees are often resistant to any type of change. It’s human nature to be skeptical (or even resentful) when faced with something new and potentially disruptive, particularly when it involves technology. To prevent these issues from snowballing, develop an OCM plan early on – a plan that prioritizes keeping the lines of communication open, clear, and consistent. Answer questions as they arise and always be transparent about the project! Regular project updates should be delivered, and training sessions should be developed to support team members as they make the transition. By doing so, you can address and eliminate these issues before they become problematic, making it easier for your employees to embrace the change and help the whole business move forward successfully.
Print MIS + Full ERP = A Complete Solution Your Business Won’t Outgrow
PrintVis is a comprehensive print management solution built on the Microsoft Dynamics 365 Business Central platform. By leveraging the functionality of this powerful ERP system, PrintVis offers a complete solution for all niches of the print industry, with robust functionality for estimation, production planning, inventory management, financials and much more.
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